Privacy Policy

Last Updated: August 5, 2026

1. Introduction

This Privacy Policy explains how CallTuneAI ("we," "us," or "our") collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring you have a positive experience when using our services. This policy covers the products and services we operate under our trade names, including CallTuneAI and the PREYR mobile app (powered by CallTuneAI).

2. Information We Collect

Account Information:

  • Email address
  • Name
  • Phone number (if provided)
  • Social media handles (if provided)

Payment Information:

  • Payment method details (processed securely by our payment providers)
  • Billing address
  • Transaction history

Usage Data:

  • Audio files you upload (temporarily stored for processing)
  • AI-generated content
  • Feature usage patterns
  • Field usage events from our mobile app (such as which sounds you play, stand length, and outcomes you report), including your approximate area; location in these events is reduced to a grid of roughly 11 kilometres before storage
  • Content you choose to save to your account (such as kill logs and pins), which can include precise locations, depending on your plan
  • Device information and IP address

3. How We Use Your Information

  • To provide and improve our services
  • To process payments and maintain subscriptions
  • To communicate with you about your account and updates
  • To send marketing and promotional emails from CallTuneAI and PREYR. You choose whether to receive these when you create an account, and you can unsubscribe at any time via the link in any email.
  • To improve and train our AI and machine learning systems, as described in our Terms of Service
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Third-Party Services

We use trusted third-party services for specific functions:

  • Payment Processing: Stripe, PayPal
  • Email Communications: Resend (transactional), Klaviyo (marketing)
  • Analytics: Google Analytics, PostHog
  • Advertising & Measurement: Meta (Facebook) Pixel - lets us measure the performance of our ads and reach relevant audiences on Meta platforms
  • Cloud Storage: Cloudflare R2
  • AI Processing: Anthropic - powers Brain and other AI features

These services have their own privacy policies and handle your data according to our agreements with them. Our analytics and advertising services (including the Meta Pixel) use cookies and similar technologies on our website to understand how it is used and to measure our marketing. This applies to our website and web app. The PREYR mobile app contains no third-party advertising or analytics trackers; it sends only the first-party usage events described in Section 9.

5. Data Storage and Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Limited employee access to personal data
  • Secure data backups

User-uploaded audio files are temporarily stored for processing and deleted afterward. AI-generated content is stored according to our Terms of Service.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

To exercise these rights, contact us at privacy@calltuneai.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

Business transfers. If the Company is involved in a merger, acquisition, sale of assets, corporate reorganization, or a change of company or brand name, your information may be transferred to the successor as part of that transaction, and will remain subject to this Privacy Policy unless you are notified otherwise.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Mobile Applications

The PREYR mobile app (powered by CallTuneAI) works with your files on your device:

  • Audio files you load into the app are stored locally on your device. When you use features that process or export audio through our service, those files are sent to our servers, used to carry out your request, and then deleted, the same as the web Studio (see our Terms of Service).
  • The app records field usage events as part of ordinary use (which sounds you play, stand length, and outcomes you report). Where location is part of these events, it is reduced to a grid of roughly 11 kilometres before storage. You can turn field-event sharing off in the app's settings.
  • Content you choose to save is different: pressing the DRT button marks a moment (a kill, a miss, a spot worth remembering) and can record your exact location in your own field record, stored at full precision depending on your plan, as described in our Terms of Service. That record exists for you: it is how features like finding your way back to a spot can work, and how Brain can use what the app holds for you to assist you. Other users cannot see your exact locations.
  • Photos and videos you add to a field record are kept on your device, and depending on your plan they can also be backed up to your account, as described in our Terms of Service. Your original stays on your device untouched, and the app does not save to your camera roll.
  • The microphone is used only when you tap the voice button to talk to Brain instead of typing. Your phone's own speech recognition turns what you say into text, which means the audio may be handled by Apple or Google under their privacy policies, the same as dictation anywhere else on your phone. PREYR does not record, store, or upload that audio. Only the text it produces goes into your message.
  • Creating an account requires an email address.
  • In-app purchases are processed by Apple; we do not receive or store your payment card details.
  • The app does not use third-party advertising trackers.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our service.

11. Contact Us

For privacy-related questions or concerns, contact us at:

Email: contact@calltuneai.com

Address: 4920 30th Ave S, Fargo ND 58104

Ready to create custom predator calls?

Try CallTuneAI Now